Our UK Delivery is Carbon Neutral and gives you a 1-hour delivery slot.
Free UK mainland delivery is to the ground floor front door of your building/home. You will receive an email or call from us before delivery to choose the best day for delivery and our courier DPD Local will email or text you a 1 hour delivery time-slot on the morning of the delivery day, if this time does not suit you, you can rebook for an alternative day, for the parcel to be left with a neighbour or in a safe place. To receive the text alert you will need to give us your mobile number when you place your order.
When a product has been on order for some time we will contact you when it comes into stock to check that you are ready to receive it.
Standard Delivery days are Monday to Friday between 8 am and 6 pm. It is not usually possible to specify a preferred delivery time. Delivery is to the ground floor and does not include any assembly or unpacking.
For very large items, delivery will be by a specialist in furniture transport. We will contact you to arrange a suitable date.
Before 12 noon is available for an extra £8 per item and offers the same front door service as our standard delivery service although the delivery time is before 12 noon.
Saturday Delivery is available for an extra £20 per item and offers the same front door service as our standard delivery service although the delivery time is before 12 noon.
Please contact us for those 2 options either prior or after placing your order.
We deliver to most countries in the world, however, this service is not free, we are happy to give you a quote for the items you wish to purchase if you email us the details. It is currently not possible to place international orders via our website but this is something that we’re looking to set up as soon as possible.
Some items are simply too large for a front door service and need to be delivered by a team of men, such items include large dining tables and sofas. If an item does not come under our Standard free delivery it will have a notice on its page and the cost is £75 (added in the basket). Extra cost for delivery will apply in those instances dependable on delivery location.
We do offer an On-Site Installation for these items at an average charge of 5% of your total order with a minimum charge of £245.00. It includes a delivery appointment, inside delivery, assembly and installation in your room of choice and removal of all packing materials. This does not include electrical fitting for lighting. For more details please contact us on either 0161 2286880 or firstname.lastname@example.org